At jya 9, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains exactly what personal data jya 9 collects, why we collect it, how we use it, and what rights you have over your own information. Please read it before you register.
Six core commitments that define how jya 9 handles your personal data every single day.
jya 9 only collects the personal data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it. If we do not need it, we do not ask for it. Your name, contact details, and payment information are the core of what jya 9 holds about you.
Every piece of data transmitted between your device and jya 9 servers is protected by TLS encryption. Your account password is stored using one-way hashing — not even jya 9 staff can read it. Payment details are handled through PCI-DSS compliant processors and are never stored in plain text on jya 9 systems.
jya 9 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Full stop. Your data is used only to run your jya 9 account, process transactions, and meet our legal obligations. Any third parties who receive your data — such as payment processors — are bound by strict data processing agreements.
jya 9 gives you real control over your personal data. You can request a copy of everything jya 9 holds about you, ask us to correct inaccurate information, or request deletion of your data when it is no longer needed. These rights are available to all jya 9 players and can be exercised by contacting our support team.
jya 9 uses cookies to keep your session active, remember your preferences, and understand how players use the platform so we can improve it. We do not use cookies to track you across other websites. You can manage your cookie preferences at any time through your browser settings. Essential cookies cannot be disabled as they are required for the platform to function.
jya 9 does not hold your data indefinitely. Account data is retained for as long as your account is active and for a defined period after closure, as required by our licensing obligations. Once the retention period expires, your data is securely deleted or anonymised. jya 9 reviews its data retention practices regularly to ensure they remain appropriate.
This Privacy Policy explains how jya 9 ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players and visitors who use the jya 9 website at jya-9.net and any associated services, including the jya 9 mobile app. This policy applies to all users of the jya 9 platform, regardless of how they access it.
jya 9 takes data privacy seriously. We understand that players in Bangladesh and across the region want to know exactly what happens to their personal information when they sign up and play. This policy is written in plain language so that every jya 9 player can understand it — not just lawyers. If anything here is unclear, contact jya 9 support and we will explain it to you directly.
By registering on jya 9 or continuing to use the platform, you confirm that you have read this Privacy Policy and consent to the collection and use of your data as described. If you do not agree, please do not use the jya 9 platform.
This Privacy Policy was last updated in January 2025. jya 9 will notify registered players of any material changes via email or in-platform notification.
jya 9 collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third parties such as payment processors. Here is a breakdown of what jya 9 collects and why:
| Data Type | Examples | Why jya 9 Collects It |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, phone number | Account communication, support, security alerts |
| Financial Data | Payment method details, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, OS | Security monitoring, platform optimisation |
| Usage Data | Games played, session duration, betting history | Responsible gaming monitoring, platform improvement |
| Verification Data | ID document images, selfies for KYC | Identity verification, regulatory compliance |
jya 9 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.
jya 9 uses your personal data only for legitimate, clearly defined purposes. We do not use your data in ways that would surprise you or that go beyond what is necessary to run your account and keep the platform safe. The main ways jya 9 uses your data are:
You can opt out of promotional emails from jya 9 at any time by clicking the unsubscribe link in any marketing email or by updating your communication preferences in your account settings.
jya 9 processes your personal data on one or more of the following legal bases, depending on the specific purpose:
jya 9 does not sell your personal data. We share your data only where it is necessary to operate the platform, comply with legal requirements, or protect the security of jya 9 and its players. The categories of third parties who may receive your data are:
All third parties who process data on behalf of jya 9 are required to handle it securely and only for the specific purpose for which it was shared. jya 9 does not permit third parties to use your data for their own marketing purposes.
jya 9 uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit jya 9. Here is how jya 9 uses cookies:
jya 9 does not use third-party advertising cookies or cross-site tracking cookies. You can manage cookie settings through your browser. Note that disabling essential cookies will prevent jya 9 from functioning correctly.
jya 9 retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods are determined by our legal and regulatory obligations, not by convenience. The general retention periods applied by jya 9 are:
When the applicable retention period expires, jya 9 securely deletes or anonymises your data. Anonymised data — which cannot be linked back to you — may be retained indefinitely for statistical and platform improvement purposes.
As a jya 9 player, you have the following rights over your personal data. These rights can be exercised by contacting jya 9 support at any time:
jya 9 respects your rights over your personal data. Here is what you can ask us to do.
You can request a copy of all personal data jya 9 holds about you. We will provide this within 30 days of your request, free of charge.
If any data jya 9 holds about you is inaccurate or incomplete, you have the right to ask us to correct it. Contact support with the correct information and we will update our records.
You can ask jya 9 to delete your personal data where it is no longer necessary for the purpose it was collected. Note that some data must be retained to meet our legal obligations and cannot be deleted on request.
You can object to jya 9 processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests, though jya 9 may have grounds to continue in certain cases.
Where jya 9 processes your data by automated means on the basis of your consent or a contract, you can request a copy of that data in a structured, machine-readable format.
In certain circumstances you can ask jya 9 to restrict processing of your data — for example, while a dispute about accuracy is being resolved. During restriction, jya 9 will store your data but not actively use it.
jya 9 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
Despite these measures, no online platform can guarantee absolute security. If jya 9 becomes aware of a data breach that is likely to affect your rights, we will notify you and the relevant authorities as required by law. You can help protect your account by using a strong, unique password and enabling two-factor authentication on your jya 9 account.
If you suspect your jya 9 account has been accessed without your permission, contact support immediately. We can lock your account within minutes while we investigate.
jya 9 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If jya 9 discovers that a player is under 18, we will immediately suspend the account, void any transactions, and delete the associated personal data as quickly as our legal obligations allow.
If you are a parent or guardian and believe that a minor has registered on jya 9, please contact our support team immediately at [email protected]. We take underage gambling extremely seriously and will act on any such report without delay. jya 9 uses age verification tools at registration and reserves the right to request documentary proof of age at any time.
jya 9 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via email and display a prominent notice on the jya 9 platform for at least 30 days before the changes take effect.
The updated policy will always be available on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically so you are always aware of how jya 9 handles your personal data. Continued use of the jya 9 platform after the effective date of any update constitutes acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how jya 9 has handled your personal data, please get in touch with our support team:
jya 9 will respond to all privacy-related requests within 30 days. For complex requests, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your data rights, unless requests are manifestly unfounded or excessive.
For the fastest response, use the Live Chat option inside your jya 9 account. Our support team is available around the clock and can handle most privacy queries in real time.
Now that you know how jya 9 protects your data, you can play with complete peace of mind. Register in under two minutes, deposit via bKash or Nagad, and start playing your favourite games on jya 9 today.